When I need help with shades/lamps, Brenda fixes it. I have purchased half a dozen lamp shades, new and vintage, at AMBIANCE and will continue to go there whenever I need/want another one. When I am not sure of what I want, Brenda has a great talent for finding what you wanted but didn’t know it. Never a forced sale. She has an amazing knack for helping you figure it out without imposing strong opinions – just gentle suggestions or ideas. I usually don’t know what I want until she guides me. I am always thrilled with my purchase(s).